Conflict Management
Conflict management is a skill that
should be possessed by every manager. It is however important for each manager
to note that conflicts are not bad; if resolved wisely conflicts present an
organization with the opportunity to find long lasting answers to issues
affecting it. Gregory in their article ‘How to Manage Conflict’ seeks to
explain the importance of conflict management in an organization. This article
is mainly meant for managers, supervisors, and other people who have a
leadership role in an organization.